Frequently Asked Questions

Do you do emergency installations? 

Yes, if your furnace or AC is broken we can get you heat or cooling in 1-2 days.  

Do I need to have a gas furnace paired with a heat pump? 

No, in the GTA you do not need a gas furnace. Many of us with heat pumps are happy we removed the gas furnace. It costs less to operate most days of the year and neither a gas furnace nor a heat pump will work in a power outage.

How much does a heat pump cost? 

Centrally-ducted heat pumps start at $12,800, making them the same price as a new furnace and high-efficiency air conditioner.

Do you install cold-climate/variable speed heat pumps?

Yes, all the heat pumps we install are cold-climate models.

Which brands do you install?

We install most brands including Midea, Mitsubishi, Gree, Quilt and sometimes Fujitsu. Bradford White for water heaters.

What size heat pump does my home need?

Bigger isn't always better, so we take great care in "right-sizing" heat pumps. A heat pump that's oversized will be noisy and less efficient, costing more than necessary to operate. 

Do I need to upgrade to 200 Amp service?

Many of our clients have remained on 100 Amp service and they have all-electric heating, an electric/induction stove and even car charging. It depends on the overall household load.

What happens in a power outage?

Neither furnaces nor heat pumps work in a power outage. We recommend wood stove inserts or solar and a battery as backup.  

Can you replace my boiler with a heat pump? 

Yes!

Where should I put the outside unit? 

The perfect location is over soil or gravel so winter condensation can be absorded. The heat pump must be at least 6-8" from a wall and not have restricted airflow around it. Ideally the heat pump gets some sun, which helps melt ice. Ice buildup on paved surfaces can result in a slipping hazard. You can choose a wall mounted rack (on masonry walls) or a stand.